- Helpdesk hours are 9:00am to 5:00pm, Monday through Friday, excluding University holidays.
- You can contact the Helpdesk by phone (202-662-9284) or by email (firstname.lastname@example.org).
- Helpdesk staff will return your call or email within one business day.
- For campus-wide emergencies outside of regular business hours, please call 202-662-9284 and email email@example.com.
- All public computers will be inspected once a week, including those in the clinics and the computer labs.
- Helpdesk employees do not work on computers that do not belong to the University. For a list of local area service providers, please navigate to http://www.law.georgetown.edu/ist/students/localareaserviceproviders.html.